Connect with Kelly
at
Farrugia Therapy
07792551051
farrugiatherapy@outlook.com
Frequently Asked Questions
How do I schedule an initial appointment?
Once you have decided that you would like to begin counselling, the next step is to book an initial appointment. This can be arranged by contacting me via the contact form on this page, text or call on the telephone number provided or e-mail. We can then arrange a time that suits for an initial assessment.
I aim to respond within 48 working hours.
What can I expect during the first session?
Your first session is a safe, welcoming space to talk about what has brought you to counselling and any goals you may have. You don’t need to have everything figured out—if you’re unsure of your goals, that’s completely okay too.
We will go through a brief initial assessment and talk about how we might work together. This includes things like confidentiality and its limits, our roles and responsibilities, and practical arrangements such as session length, frequency, location, and fees. We will also touch on boundaries, professional conduct, and any safety or support planning if needed.
There is no preparation required—just bring yourself and any questions you may have.
Can I ask questions before an initial session?
Absolutely. I encourage you to reach out with any concerns or curiosities before scheduling an appointment and I will do my best to answer what I can.
Use my contact details above.
Is therapy confidential?
Your privacy is treated with the utmost respect, and any potential limits to confidentiality will always be discussed with you.
All counselling records are kept securely and confidentially in line with professional guidelines. I am registered with the Information Commissioner’s Office (ICO) and comply with UK GDPR and Data Protection Act requirements when handling your information.
If you have any questions or concerns about privacy, you are welcome to ask at any time.
